Purchase conditions

Terms of use of the web shop on the website www.minmedic.rs

All material on this website (hereinafter “the Site”) is protected by copyright and any unauthorized use may constitute a violation of the Copyright and Related Rights Act, the Trademark Act or other Intellectual Property Laws. Unless otherwise stated elsewhere on this Site, all content may be viewed, copied, printed or downloaded for personal, non-commercial use and informational purposes only, provided that all copyright or other proprietary information contained in the original document remain in all copies. You may not modify the content of this Site in any way, or reproduce or publicly display, perform, distribute or otherwise use it for public or commercial purposes.

Unless expressly stated otherwise herein or on any other page of this Site, nothing contained herein, whether it may be expressed, implied, disclaimed or otherwise, does not entitle you to use any portion of the Intellectual Property found on the Site.

It is prohibited to post or transmit to or from the Site any illegal, threatening, defamatory, degrading, obscene, pornographic or any other material that violates any laws.

Privacy policy

In order to successfully process your order, we need your Name and Surname, full Address, Email and Telephone number. With the help of these information, we will be able to deliver the desired goods to you, as well as to inform you about the current status of the Order. On behalf of Mint Pharm doo, we are committed to protecting the Privacy of all our Customers. We collect only the necessary, basic information about customers/ users, and data necessary for business and informing users in accordance with good Business Practices in order to provide quality service, the use of our service implies the users’ consent to send them Email and / or SMS notifications. All customers’ / users’ data are strictly kept secured, and they are only available to employees who need the data to perform their duties. All employees of Mint Pharm doo are responsible for respecting the principles of Privacy Protection. The Buyer agrees that the Seller may provide his/her address and telephone number to the courier service for easier communication regarding delivery. The personal data of the Buyer will not be used for marketing or any other purposes, unless the Buyer has expressed consent for the stated. For all additional questions, the Buyer may contact the Seller by Email or on phone 021 752 999.


For the purpose of quick purchase, the Buyer does not register on the Site in order to make a purchase, but fills in the contact form with the requested information. Ordering through the Site is possible by clicking on the “ADD TO BASKET” option.

Receipt of the order by the Seller

After concluding the order, a confirmation that the order has been received by the Seller will be forwarded to the Email left by the Buyer as a contact info. If the Buyer does not receive such a confirmation, it is necessary to check the correctness of the given Email address that was left as a contact, or to contact the Seller through the “Contact” section on the Site.

The Seller reserves the right to cancel the order due to technical and other reasons, of which the Buyer will be notified by the specified Email, or via phone call.

Upon receipt of the order and validation of data on the Buyer or the order, the Seller proceeds with the processing of the order, which ends with confirmation by the Seller that they are able to realize the order, after which they will forward the information to the Buyer regarding invoiced amount from the Buyer’s Payment Card (if this option of paying has been chosen). The Seller will inform the Buyer about any change in the status of the order by sending a notification Email to the contact E-mail address left by the Buyer on the Site.

Reservation of Products in the Basket

The product that the Buyer puts in the Basket during the purchase process is not reserved even after the conclusion of the order. The product is reserved only after confirmation of the order by the Seller, which the Seller will deliver to the Buyer via an E-mail.


The price of the product is expressed in Serbian dinars (rsd) and includes VAT. The product is subject to price change until the order is confirmed. Mint Pharm doo guarantees the price on the day of purchase, regardless of any change in price before delivery.


The MintMedic web store enables payment for items from its offer by cash on delivery (physically upon receipt of goods) and payment by Payment Cards. The Buyer chooses the method of payment when concluding the order on the Site.

Cash on delivery – If you have decided to pay by Cash on delivery during the last step before confirming the purchase, you are obliged to pay the package delivered to your address to the courier on the spot.

Payment by Payment Card – If you have decided to pay with your Payment Card online during the last step before confirming the purchase, the system will redirect you to the security link of Raiffeisen Bank where you will enter your Payment Card information. The total amount and shipment number are entered automatically and cannot be changed. After a successful purchase, you will be returned to the MINT MEDIC Online Store with a confirmation that the purchase was successful. If there is an error with your Payment Card, you will be automatically notified of the problem. After a successful purchase when you are given the package, you do not have any additional costs.


Mint Pharm doo has a contract with the Post Express Courier Service on the territory of the Republic of Serbia. The Seller initiates the services of the Courier Service after the Buyer has confirmed the order. If the order is due to be placed over the weekend (Saturday or Sunday) or during the holidays, delivery is made on the first following working day.

The Seller will always initiate the service option “Today for tomorrow until 19:00”.

The cost of the courier service is not included in the amount of the order and is paid by the customer upon collection of the parcel directly to the Courier. The Pricing Policy of Courier Services is determined on the basis of the mass of the package and the Seller has no influence on them.

For each purchase for or more than 3,000.00 rsd the Seller will bear all delivery costs.


By using the website www.mintmedic.rs, you confirm that you have read, understood and accepted all the stated conditions of use and have given your consent to respect them, as well as all other legal norms that determine this area. If you do not agree with the terms, please do not use the mintmedic.rs website